Frequently asked questions
Is your question not listed? Please contact us and we will do our best to help!
Do you ship overseas?
Unfortunately I am unable to ship outside of the UK at this time.
Could you paint a piece of furniture for me?
Yes! Please send me a picture of your piece of furniture, along with any ideas of colour and style choices, and measurements to info@blueboyfurniture.co.uk and I will send you a free no obligation quote.
How should I care for my painted piece of furniture?
To maintain your piece, I recommend using a microfibre cloth to regularly dust the painted surface. The use of spray polishes is not recommended as this can affect the finish.
Any spillages should be cleaned up immediately and a damp cloth is recommended to remove any dried-on marks.
Do you run workshops?
Yes, please follow the link here for more information.
Can I cancel my order?
If your order has not yet been shipped, a cancellation request may be made. Please note this will be subject to a 7% admin fee to cover payment processing fees.
Can I return my order?
Yes you can return your order.
Please inform us within 14 days of receipt that you would like to return the item, and ensure your order has been returned within 30days of receipt. We recommend using a tracked return service.
Returning items is at the cost of the buyer.
Once your return has been received by Blue Boy Furniture, providing it is in its original packaging and a resellable condition, a full refund excluding any shipping costs will be made.
Please note, we cannot refund items which have been opened or damaged in transit.
Am I eligible to a Trade Account?
We offer regular customers a personal discount dependent upon spend level.
To trigger a trade discount, customers should be regularly placing orders totalling more than £200 per month.
Trade accounts are set up at the discretion of Blue Boy Furniture and may be removed at any time.
Should your monthly total spend fall below £200 per month, the discount will no longer be applicable and the discount removed.
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Can I tag Blue Boy Furniture on social media when I have used your projects?
Yes! We love to see what you create and where we can, and with your permission, will share this on our social media too.